{"id":80775,"date":"2023-11-28T08:22:09","date_gmt":"2023-11-28T16:22:09","guid":{"rendered":"https:\/\/techreviewers.net\/meta-pauses-quest-3-elite-battery-strap-sales-amid-widespread-charging-fault\/"},"modified":"2023-11-28T08:22:09","modified_gmt":"2023-11-28T16:22:09","slug":"meta-pauses-quest-3-elite-battery-strap-sales-amid-widespread-charging-fault","status":"publish","type":"post","link":"https:\/\/techreviewers.net\/meta-pauses-quest-3-elite-battery-strap-sales-amid-widespread-charging-fault\/","title":{"rendered":"Meta Pauses Quest 3 Elite Battery Strap Sales Amid Widespread Charging Fault"},"content":{"rendered":"
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Meta paused shipments of its Elite Strap with Battery for Quest 3 amid widespread user reports of a charging fault that renders the battery useless. Meta says it\u2019s now manufacturing new battery straps that fixes the defect, and that replacements are being handled on a case-by-case basis.<\/p>\n

We reported earlier this month that the Elite Strap with Battery\u00a0was facing serious reliability issues<\/a>\u00a0among its users. For some, the $130 accessory, which provides around two hours of extra playtime and better ergonomics than the stock strap, simply refused to charge Quest 3 after a certain point, rendering it largely an expensive counterweight.<\/p>\n

At the time, Meta Support told Road to VR\u00a0<\/em>that replacing faulty units with a fresh one \u201cmay not necessarily resolve the problem,\u201d which ostensibly pointed either to a hardware fault or an issue with the Elite Battery Strap\u2019s firmware.<\/p>\n

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Quest 3 Elite Strap with Battery | Image courtesy Meta<\/figcaption><\/figure>\n

A Meta spokesperson has now confirmed with Road to VR<\/em>\u00a0that it has temporarily paused sales of the device while it manufactures new ones without the fault, which the company says was indeed related to the device\u2019s firmware.<\/p>\n

Meta says it\u2019s not recalling the device as such, but rather replacing affected units on a case-by-case basis, and that it\u2019s working with retailer partners to stock new units \u201cas soon as possible.\u201d<\/p>\n

In the meantime, official Meta retail partners Target and Best Buy have completely removed listings for the device. Listings are still available on a few retailers, including Amazon and directly through Meta, albeit marked as \u2018out of stock\u2019 with no indication when new stock will ship. We\u2019ve reached out to several major retailers for a quote on availability, and will update this article when\/if we hear back.<\/p>\n

For now, you may still find the odd Elite Strap with Battery for Quest 3 still on the store shelves at places such as Best Buy, although some Reddit users have reported <\/a>being unable to actually buy units in-person as late as last week, as stores weren\u2019t allowed to sell them. Until new stock arrives, users should be aware they potentially have a faulty unit.<\/p>\n

That said, many users haven\u2019t experienced the fault at all, so it\u2019s still not clear what behavior can set it off. Whatever the case, US consumers have a one-year warranty to replace Meta devices, while EU consumers have two years to do so. If you have issues with your Elite Strap with Battery for Quest 3, the company suggests reaching out to Meta Support<\/a>\u00a0for troubleshooting and\/or replacement.<\/p>\n

This isn\u2019t the first time Meta faced manufacturing issues with the Elite Strap line. Released for Quest 2 in 2020, both the Elite Strap and Elite Strap with Battery suffered premature breakage due to design issues that caused the device\u2019s plastic struts to spontaneously crack. Meta extended the warranty of both Elite Strap variants<\/a> once it unpaused sales in late 2020, or around two months after the company initially halted shipments of faulty units.<\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

Meta paused shipments of its Elite Strap with Battery for Quest 3 amid widespread user reports of a charging fault that renders the battery useless. Meta says it\u2019s now manufacturing new battery straps that fixes the defect, and that replacements are being handled on a case-by-case basis. We reported earlier […]<\/p>\n","protected":false},"author":1,"featured_media":80776,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","ocean_post_oembed":"","ocean_post_self_hosted_media":"","ocean_post_video_embed":"","ocean_link_format":"","ocean_link_format_target":"self","ocean_quote_format":"","ocean_quote_format_link":"post","ocean_gallery_link_images":"on","ocean_gallery_id":[],"footnotes":""},"categories":[5383,5384,5503,2398,5175,432,2399,4726,5504],"tags":[5381,5382,5501,2395,5173,428,2396,4724,5502],"_links":{"self":[{"href":"https:\/\/techreviewers.net\/wp-json\/wp\/v2\/posts\/80775"}],"collection":[{"href":"https:\/\/techreviewers.net\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/techreviewers.net\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/techreviewers.net\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/techreviewers.net\/wp-json\/wp\/v2\/comments?post=80775"}],"version-history":[{"count":0,"href":"https:\/\/techreviewers.net\/wp-json\/wp\/v2\/posts\/80775\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/techreviewers.net\/wp-json\/wp\/v2\/media\/80776"}],"wp:attachment":[{"href":"https:\/\/techreviewers.net\/wp-json\/wp\/v2\/media?parent=80775"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/techreviewers.net\/wp-json\/wp\/v2\/categories?post=80775"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/techreviewers.net\/wp-json\/wp\/v2\/tags?post=80775"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}